Contact Us
Get in touch with the traaacks! team
General Support
support@traaacks.comFor technical issues, account problems, download questions, and general platform support.
When to contact this email:
- Can't download tracks
- Account login issues
- Subscription questions
- Technical problems
- General platform questions
Business & Partnerships
dar@traaacks.comFor business inquiries, partnerships, licensing discussions, and direct communication with Dar Golan.
When to contact this email:
- Business partnerships
- Custom licensing requests
- Media interviews
- Collaboration opportunities
- Direct business communication
Billing & Payments
billing@traaacks.comFor subscription billing issues, payment problems, refund requests, and financial inquiries.
When to contact this email:
- Payment failed or declined
- Billing questions
- Refund requests
- Invoice inquiries
- Subscription billing issues
Legal & Copyright
support@traaacks.comFor copyright inquiries, DMCA notices, legal questions, and intellectual property matters.
When to contact this email:
- Copyright infringement reports
- DMCA takedown notices
- Legal compliance questions
- Licensing violations
- Intellectual property matters
Legal Documents
View our terms, privacy policy, and legal information
Subscription Help
Manage your subscription or upgrade to Premium
Submit Suggestion
Share your ideas and feedback with us via email
Frequently Asked Questions
General Questions
How quickly do you respond to emails?
We typically respond within 24-48 hours.
What information should I include in my email?
Please include your account email, a clear description of your issue, and any relevant screenshots or error messages.
Technical Support
What if I can't download a track?
Contact support@traaacks.com with your account email and the specific track name. We'll help resolve the issue quickly.
How do I report a technical bug?
Send details to support@traaacks.com including your browser, device, and steps to reproduce the issue.
🚨 Urgent Issues
For urgent technical issues affecting your ability to use the platform, please email support@traaacks.com with "URGENT" in the subject line.