Legal Documents

Terms, policies, and legal information

Cookie Policy

Last updated: September 2025

1. What Are Cookies

Cookies are small text files stored on your device when you visit traaacks.com. They help us provide essential functionality, remember your preferences, and improve your user experience. This policy explains our cookie usage in compliance with German and EU law.

2. Types of Cookies We Use

Essential Cookies (No Consent Required)

Purpose: Authentication, security, basic functionality

Examples: Login sessions, CSRF protection, preference storage

Legal Basis: Necessary for contract performance

Retention: Session duration or until logout

Functional Cookies (Consent Required)

Purpose: Enhanced user experience, personalization

Examples: Volume settings, playback preferences, UI customization

Legal Basis: Your consent

Retention: 1 year or until consent withdrawal

Analytics Cookies (Currently Not Used)

Purpose: Understanding user behavior, improving our service

Status: We do not currently use analytics cookies

Future Use: Would require explicit consent before implementation

3. Third-Party Cookies

Stripe Payment Processing:

When you make payments, Stripe may set cookies for fraud prevention and payment processing. These are governed by Stripe's privacy policy and are necessary for secure transactions.

We Do NOT Use:

  • Social media tracking pixels
  • Advertising or marketing cookies
  • Cross-site tracking technologies
  • Third-party analytics without consent

4. Cookie Consent Management

Essential Cookies: Set automatically as they're necessary for the website to function.
Optional Cookies: We will ask for your consent before setting any non-essential cookies.
Consent Withdrawal: You can withdraw consent at any time through your browser settings.

5. Managing Your Cookie Preferences

Browser Settings:

All modern browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications before cookies are set

Browser-Specific Instructions:

Chrome: Settings → Privacy and Security → Cookies and other site data

Firefox: Settings → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Edge: Settings → Cookies and site permissions → Cookies and site data

6. Impact of Disabling Cookies

Essential Cookies: Disabling these will prevent login, downloads, and core functionality.

Functional Cookies: Disabling these will reset your preferences on each visit.

No Impact: We don't use analytics or advertising cookies, so disabling these categories won't affect our site.

7. Cookie Lifetime and Storage

Session Cookies: Deleted when you close your browser

Persistent Cookies: Stored for specified periods (maximum 1 year for functional cookies)

Local Storage: We may use browser local storage for user preferences (not cookies, but similar functionality)

8. Legal Compliance

This cookie policy complies with:
• German Telecommunications-Telemedia Data Protection Act (TTDSG)
• EU Cookie Directive (ePrivacy Directive)
• General Data Protection Regulation (GDPR)

9. Updates to This Policy

We will notify you of any changes to our cookie usage via email or platform notification. If we plan to use new types of cookies, we will update this policy and seek your consent where required.

10. Contact Us

For questions about our cookie usage or to exercise your rights, contact us at:support@traaacks.com